Contact RTO with a general help request

Have a question for the Research Technology Office but don’t know whom to ask? Unsure what kind of help you need? This form is for you.

You might want to use this form if…

  • You are planning or starting a new project and are not sure what technology you need.
  • You need research technology for a project, but are not sure where to get it.
  • You are writing a research proposal and need to plan for computation and data needs or other research technology requirements.
  • You need to report that an RTO system is not working correctly.
  • You have a question or need a consultation with an RTO service team.

Note: This form only includes RTO services that are available to all researchers. For internal Knowledge Enterprise services, see a list of our KE department services.

If you are not an ASU affiliate and you’re having difficulty reaching us through this form, please contact the ASU Help Desk.

General help request

If something is not working, please provide specific information, such as the server name, and describe what actions you were taking when you encountered the issue. If you have a question or want a consultation, please provide context, such as the research you are trying to do.
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