{"id":1270,"date":"2021-12-16T13:26:34","date_gmt":"2021-12-16T20:26:34","guid":{"rendered":"https:\/\/rto.asu.edu\/research-data-management\/?page_id=1270"},"modified":"2021-12-16T15:43:50","modified_gmt":"2021-12-16T22:43:50","slug":"error","status":"publish","type":"page","link":"https:\/\/rto.asu.edu\/research-data-management\/orcid\/error\/","title":{"rendered":"Error"},"content":{"rendered":"<div class=\"wp-bootstrap-blocks-container container mb-0 mb-6 mb-xl-12 pt-6\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-lg-8 col-xl-7\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">We were unable to save your ORCID iD<\/h2>\n\n\n\n<p class=\"mb-6\">We encountered a problem while trying to retrieve, or save, your ORCID information. Use the button below to try again. If you continue to experience this error,&nbsp;contact us.<\/p>\n\n\n\n<a href=\"https:\/\/rto.asu.edu\/research-data-management\/orcid\/\" class=\"div-btn btn btn-lg \" id=\"connect-orcid-button\"><strong><img decoding=\"async\" id=\"orcid-id-icon\" src=\"https:\/\/orcid.org\/sites\/default\/files\/images\/orcid_24x24.png\" width=\"24\" height=\"24\" alt=\"ORCID iD icon\">Register or Connect your ORCID iD<\/strong><\/a>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-container container mb-0\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Possible Causes<\/h2>\n\n\n\n<p>If you run into trouble trying to connect your ORCID iD, here are some solutions to common problems:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">More than One ORCID iD<\/h3>\n\n\n\n<p>You can only associate <strong>one<\/strong> ORCID account with your ASURITE ID. You may see this error if you try to connect a second ORCID iD to your ASURITE account. If you have multiple ORCID accounts, see <a href=\"https:\/\/support.orcid.org\/hc\/en-us\/articles\/360006896634\" target=\"_blank\" rel=\"noreferrer noopener\">this article on the ORCID site<\/a> for instructions on how to remove a duplicate ORCID account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Login Session Problems<\/h3>\n\n\n\n<p>It sometimes helps to sign out of both your ASU account and the ORCID website, and then try the process again:<\/p>\n\n\n\n<ul class=\"uds-list wp-block-list\"><li>Make sure you are signed out of the <a href=\"https:\/\/www.orcid.org\" target=\"_blank\" rel=\"noreferrer noopener\">ORCID website<\/a><\/li><li>Then <a href=\"https:\/\/webapp4.asu.edu\/myasu\/Signout\" target=\"_blank\" rel=\"noreferrer noopener\">sign out of your ASU account<\/a> before returning to the <a href=\"https:\/\/rto.asu.edu\/research-data-management\/orcid\/\">ASU ORCID registration page<\/a> to try again.<\/li><\/ul>\n\n\t<\/div>\n\n<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":1029,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1270","page","type-page","status-publish","hentry"],"uds_featured_image":null,"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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