RTO General Help Request

This form is designed to reach the appropriate teams in the Research Technology Office based off your needs instead of requiring you to know which team to talk to.

What is this Service Offering?

This form is designed to reach the appropriate teams in the Research Technology Office based off your needs instead of requiring you to know which team to talk to. It can be used when a system is not working correctly, when you have questions, or when you need a consultation. It can also be used when you don’t know what you need at all. In that case, select I would like a consultation and Something else or multiple topics to contact a Research Facilitator to help you.

Note: This form only includes Research Technology Office services that are available to all researchers. For internal Knowledge Enterprise services, see the Knowledge Enterprise category.

Why would I need this Service Offering?

• You are planning or starting a new project and are not sure what technology you need.
• You need technology for a project, but are not sure where to get it.
• You need to report that a Research Technology Office system is not working correctly.
• You have a question or need a consultation with a Research Technology Office team.

Who is this Service Offering available to?

• Everyone

What is not working correctly?

This list adjusts based on which team manages the service. If the choices you need are not available at the same time, please submit multiple forms. This means multiple teams need to be involved.

What topic do you want to discuss?

This list adjusts based on which team manages the service. If you want to talk about several topics, please select “Something else or multiple topics” and a Research Facilitator will help coordinate with multiple teams.